• Accommodation or travel offers
  Unexpected booking offers, especially with pressure to act quickly.

• Payment requests
  Unexpected invoices, bank transfers or unfamiliar payment links.

• Requests for sensitive information
  Card, banking, passport or login details requested without prior arrangement, including financial information sought by unknown third parties.

• Suspicious messages, files or calls
  Unusual sender addresses, mismatched links or unexpected attachments. Callers may claim to represent a hotel, travel provider, conference organisers or suppliers. Caller ID, information they know about you or a number they provide does not prove they are genuine.

• Changed bank details
  Requests to pay an existing invoice into a new or different account - even within a familiar email thread.

• Pressure tactics
  Urgent deadlines, threats that a booking will be cancelled, or requests to bypass the official conference team.

STOP. DO NOT PAY. CHECK WITH ASN EVENTS.
A legitimate supplier will allow time for independent verification.

1. Do not respond
   Do not reply, click links, open attachments or call a number supplied in the suspicious message. If you receive a suspicious call, end it.

2. Do not provide details
   Do not send payment, card, bank account, passport, password or other personal information.

3. Verify independently
   Use contact details you already know, or the ASN Events details on this sheet, to contact your known ASN Events contact.

   Sender details can be imitated. Verify any unexpected request through a known ASN Events project contact.

4. Share the message or call details
   Send the suspicious email to your ASN Events contact so the project team can assess it and warn others if required. For a suspicious call, share the caller’s number, the time of the call and what they requested with your ASN Events contact.

5. Act quickly if details were shared
   Contact your bank or card provider immediately, change affected passwords and report the incident.

If money or personal information has been lost, notify your bank or financial institution immediately. In Australia, scams can be reported to Scamwatch, and cybercrime can be reported through ReportCyber. Outside Australia, use the relevant local scam or cybercrime reporting service. Find official websites or contact details independently rather than using links or numbers contained in suspicious communication.