ASN may collect personal information directly from you or from third parties, including:

• Contact information: name, email, phone, address

• Business or professional information: company, job title, professional qualifications

• Financial information: payment details, billing information (collected via secure third-party providers)

• Communications and preferences: survey responses, feedback, marketing preference.

• Event participation: registration data, dietary requirements, accessibility needs

• Other information: any information you provide when interacting with ASN

Sensitive information is only collected where necessary and with your explicit consent, in compliance with GDPR and APPs.

ASN collects personal information through:

• Website interactions, forms, and surveys

• Email, phone, or written correspondence

• Event registrations and on-site interactions

• Third-party service providers or partners, where applicable

By providing your information, you consent to its collection and use in accordance with this policy.

We use personal information only for the purposes you consent to or as otherwise permitted by law, including to:

• Provide products, services, and information you request

• Manage registrations, bookings, and membership services

• Communicate updates, offers, or event information

• Conduct research, surveys, and product development

• Process payments securely through third-party providers

• Investigate complaints or legal matters

• Comply with applicable laws, regulations, or lawful requests from authorities

Withholding personal information may limit ASN’s ability to provide certain services or access to our website.

ASN does not sell or trade personal information. Personal data may be disclosed only:

• To service providers or partners assisting ASN (under contractual confidentiality obligations)

• To comply with legal obligations, court orders, or regulatory requests

• In the event of a sale, transfer, or change of control in ASN, only as permitted by law

Personal information is not shared with third parties for marketing purposes without your consent.

Where personal information is stored or processed outside Australia or the EU (for example, via secure cloud services), ASN ensures appropriate safeguards are in place in line with GDPR and APPs, including:

Encryption of data in transit

• Contracts with data processors specifying confidentiality and protection obligations

• Compliance with applicable international data transfer rules

ASN implements technical, administrative, and physical security measures to protect personal information against:

• Unauthorised access or use

• Accidental loss, disclosure, or destruction

• Alteration or corruption of data

Access is restricted to staff who require information to perform their duties.

ASN may use cookies and similar technologies to enhance website functionality and analyse usage.

• Cookies do not identify you personally but may collect device information, IP address, pages visited, and session duration

• You can disable cookies through your browser settings

If you are an EU resident, you have the following rights under GDPR:

• Access: Request a copy of personal information ASN holds about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information, subject to legal obligations

• Restriction: Request restriction of processing under certain circumstances

• Portability: Receive personal information in a structured, commonly used format

• Objection: Object to certain processing activities, including direct marketing

Requests can be made in writing to tim.h@asnevents.net.au. ASN will respond within statutory timeframes.

If you believe ASN has mishandled your personal information:

• Contact ASN first via email or post (details above)

• If unsatisfied, you may lodge a complaint with:

  • Australian Privacy Commissioner: www.oaic.gov.au

  • European Data Protection Authority (for GDPR issues)

ASN will investigate complaints promptly and take corrective action where appropriate.

Personal information will be retained only as long as necessary for business or legal purposes. After this, data will be securely deleted, destroyed, or de-identified.

ASN may update this policy to reflect changes in law, operational requirements, or best practice. e.